Terms and Conditions
Terms and Conditions
These terms and conditions were last updated on 30/03/2018. Use of Our website and the sale and purchase of goods from the website or by any other way in which you make contact to give an order are governed by Our terms and conditions as set out below. By placing an order on Our website or by any other means in which make contact to give the order, You are agreeing to Our latest set of terms and conditions. "We" or "Our" means 'Kids Birthday Bonanza'. "You" or "your" means the person accessing, using or ordering our website or by other means to attain information or make an order.
Promotional Products - (including Mini Unicorn Balloons) These products are shipped directly from our supplier in China and may take between 30-50 days to arrive. Should you need any products earlier than this please contact us directly.
Prices, description and availability of goods
All prices are shown in GBP (Pounds Sterling). All goods are sold subject to availability. Both price and availability information is subject to change without notice, hence any subsequent purchases of the same product cannot be guaranteed at the same price.
This is an indication of availability only and is not a guarantee that the Goods are available at the time at which you order them. If, after you submit your order, the Goods that you have ordered are not available, We will either substitute the goods for a similar item of equal or greater value, or issue a refund for the out of stock item.
Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Despite our best efforts, a small number of the items displayed on our site may be mispriced.
Colours may vary slightly from those shown on the website due to the limitations of Internet technology and the conditions under which the photographs were taken. Product pictures are shown for illustration purposes only and should not be used as a exact view of the finished product..
Value Added Tax (VAT) is applicable to all orders paid for and shipped within the European Union (EU). VAT is included in the sale price show on the website.
All orders must be paid for by credit or UK debit cards over the internet.
Products will be posted once payments have been made / cleared.
Your shopping basket displays the goods you have purchased. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. We do not guarantee that your goods will arrive in one consignment as certain orders may be sent to you in instalments.
Goods can be delivered to the UK Mainland (England, Wales and Scotland), Northern Ireland and Ireland.
We aim to provide you with an estimated date provided by Our delivery partners, however this is not guaranteed and we make no assurances as to the time taken to deliver the order.
Our standard delivery within the UK mainland is £3.79
Where applicable we provide tracking numbers for all orders sent via couriers. This information is provided by Our delivery partners and We cannot guarantee its accuracy.
You can change or cancel your order at any time until we despatch the Goods to you. If you wish to change or cancel your order, please let Us know immediately using the online contact form.
If you wish to return your order, you must let Us know in writing by using our online contact form within 14 days. Unless the Goods are faulty, you will be responsible for the cost of returning the Goods to Us. You have 14 days in which to return the items to us.
We will provide you with a full refund of the price of the Goods that you are returning within 30 days from the date on which you give Us notice that you wish to cancel your order.
Damages & Shortages
If your order arrives damaged or there are shortages please contact us via the online form within 3 working days. Once we receive notification we will either replace or issue a refund at our discretion for the damaged goods or shortages. If you do not give us notification within 3 working days of receiving your order we cannot issue a replacement or refund for these items.
Should you have a complaint with the service or product we provide please contact customer services using the online contact form.
Modification of These Terms and Conditions
We reserve the right to change these terms and conditions from time to time. By continuing to use Kids Birthday Bonanza following any such change you will be deemed to have accepted such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed. If you do not agree to any such change you must immediately stop using the Site or contacting us for information.